Shared services

NCB operates a 'shared services' model of core service provision to the wide range of internal organisations and partnership programmes which operate under our charitable status.

This infrastructure support is also available to external agencies or voluntary organisations working with children, young people and families and wishing to improve the efficiency and effectiveness of their operations.

NCB is able to offer support across all aspects of an organisation – either on a long-term, or an ad hoc basis. This support may include: human resource functions; administration and facilities assistance; IT; finance; media and marketing; publishing; training and event management services.

The model provides organisations with the means to consolidate and simplify internal processes through increased efficiency; enhanced service delivery and offers a framework to focus limited resources on core activities of working for children and young people.

NCB's shared services model was further refined during the period 2003/07 when a consortium of children and young people's organisation, led by NCB, came together within the Children's Centre Project (CCP). CCP was established to explore the potential for colocation of the organisations involved alongside the adoption in collaborative working practices. Colocation in a new building was not to be achieved, however collaborative working patterns were. Some of NCB's existing shared services relationships originate from that time. Two reports were published from this work: The cooperate sector: evaluating partnership approaches in the voluntary sector; and The dynamics of partnerships: exploring an inter-organisational collaboration project.

Contact
Sally Whitaker, deputy chief executive
Tel: 020 7843 6043